Diana McLain Smith. Divide or Conquer: How Great Teams Turn Conflict into Strength. New York: Portfolio Penguin Group, 2008.

Amy C. Edmondson and Diana McLain Smith. "Too Hot To Handle? How to Manage Relationship Conflict." California Management Review, Vol. 49, No.1, Fall 2006, pp.6-31.

Philip McArthur, Robert Putnam, and Diana McLain Smith,  "Climbing Out of the Muck: How Self- Reflecting Teams Can Help You Break Out of Recurring Patterns" in The Dance of Change. New York: Doubleday,  1999.

Diana McLain Smith, "The Muck Stops Here" in The Dance of Change. New York: Doubleday,  1999.

Jamie Higgins and Diana M. Smith,  "Some Feedback on Feedback" (Harvard Business Management Update, 1999)

Diana McLain Smith, "Different Portraits of  Medical Practice: Model Conflict in Training Physicians to Think Family" in Family Health Care.  Newbury Park:  Sage Publications,  1992.

Chris Argyris, Robert Putnam, and Diana McLain Smith,  Action Science, San Francisco: Jossey-Bass, 1985.

Diana McLain Smith and Robert Putnam,  "How Executives Learn (and Fail to Learn)"  in Krilon. Stockholm, Sweden, 1985.
 

White Papers

"Harnessing the Forces of Change" (1998)

"Keeping a Strategic Dialogue Moving" (1996)

"Modeling a Practice:  The Theory and Practice of Grounded Reflection" (1991)

A Tale of Two Practices: The Role of Narrative in Expert Intervention Practice (Thesis, 1991)

"Stalking Conflict"  (Qualifying Paper,  1989)
 

Action Design Publications

Tackling Tough Problems  (1987)

Reflection Manual (1987)

Organizational Action Maps (1986)