Articles

Argyris, Chris.  "Education for Leading-Learning." Organizational Dynamics, Winter 1993, pp 5-17.

Argyris, Chris.  "Teaching Smart People How To Learn." Harvard Business Review, May-June 1991, pp. 99-109.

Argyris, Chris.  "Skilled Incompetence." Harvard Business Review, September-October 1986, pp. 74-79.

Kantor, David, and John Neal. "Integrative Shifts for the Theory and Practice of Family Systems Therapy." Family Process, Vol. 24, March 1985, pp. 13-29.

McArthur, Philip, Robert Putnam, and Diana McLain Smith. "Climbing out of the muck" and "The Muck Stops Here." In Peter Senge, et al., The Dance of Change. New York: Doubleday, 1999. A story of the Action Design partners in the early days.

Putnam, Robert.  "Transforming Social Practice:  An Action Science Perspective."  Management Learning, June 1999, pp. 177-187

Putnam, Robert.  "Unlocking Organizational Routines that Prevent Learning."  The Systems Thinker, August 1993, pp. 1-4.

Putnam, Robert.  "Recipes and Reflective Learning:  What Would Prevent You From Saying It That Way?"  In Donald Schön, ed., The Reflective Turn.  New York:  Teachers College Press, 1991.

Smith, Diana M. "Keeping a Strategic Dialogue Moving."

Smith, Diana M., "Different Portraits of Medical Practice: Model Conflict in Training Physicians to Think Family." in Sawa, R.L., ed., Family Health Care.  Newbury Park, CA.: Sage Publications, 1992.

Books

Argyris, Chris.  Knowledge for Action.  San Francisco:  Jossey-Bass, 1993.  An in-depth case of an intervention program to overcome defensive routines in a professional firm.

Argyris, Chris.  On Organizational Learning.  Cambridge, MA:  Blackwell, 1993.  A collection of articles.  Topics include  accounting and information systems, the defenses of change specialists, and the limits of orthodox research.

Argyris, Chris. Overcoming Organizational Defenses. Boston: Allyn and Bacon, 1990.  Presents Chris’ views of organizational defensive routines and what to do about them.

Argyris, Chris, Robert Putnam, and Diana McLain Smith. Action Science.  San Francisco:  Jossey-Bass, 1985.  Parts I and II are for the philosophically minded and for researchers.  Part III describes the process by which people begin to learn model II.

Argyris, Chris, and Donald Schön.  Organizational Learning II.  Reading, MA:  Addison-Wesley, 1996.  A revised and expanded version of their 1978 classic, taking the theory of action approach to the organizational level.

Argyris, Chris, and Donald Schön.  Theory in Practice.  San Francisco:  Jossey Bass, 1974.  The original presentation of the theory of action approach, this remains the best introduction.  The focus is on individuals and their theories-in-use.

Goleman, Daniel.  Emotional Intelligence.  New York:  Bantam Books, 1995.

Heifetz, Ronald.  Leadership Without Easy Answers.  Cambridge, MA:  The Belknap Press of Harvard University Press, 1994.

Isaacs, William.  Dialogue and the Art of Thinking Together.  New York:  Doubleday, 1999.

Kantor, David.  My Lover, Myself:  Self Discovery Through Relationship.  Riverhead Books, 1999.

Kegan, Robert.  In Over Our Heads.  Cambridge, MA:  Harvard University Press.  1994.  A perspective on the developmental transformations necessary to meet the demands of modern life.

Kegan, Robert, and Lisa Laskow Lahey. How the Way We Talk Can Change the Way We Work: Seven Languages for Transformation.  San Francisco: Jossey-Bass, 2000.

Martin, Roger. The Responsibility Virus. New York: Basic Books, 2002.

Schein, Edgar.  Process Consultation(two volumes).  Reading, MA:  Addison-Wesley, 1987, 1988.  Readable introduction to the basics of facilitating group process.

Schön, Donald.  Educating the Reflective Practitioner.  San Francisco:  Jossey-Bass, 1987.  Chapter 10 is perhaps the most readable account of the learning process that occurs in seminars for model II skill development.

Schön, Donald.  The Reflective Practitioner. New York:  Basic Books, 1983.  A path-breaking way of thinking about professional artistry.

Schön, Donald, and Martin Rein.  Frame Reflection.  New York:  Basic Books, 1994.  A perspective on policy controversy as a design conversation among parties with clashing frames.

Schwarz, Roger.  The Skilled Facilitator.  San Francisco:  Jossey-Bass, 1994.  Detailed treatment based on the theories of Argyris and Schein.

Senge, Peter.  The Fifth Discipline.  New York:  Doubleday, 1990.  Chapter 10 ("Mental Models") provides a good description of some basic concepts.

Senge, Peter, Charlotte Roberts, Richard Ross, Bryan Smith, and Art Kleiner.  The Fifth Discipline Fieldbook.  New York:  Doubleday, 1994.  A Whole Earth Catalogue for the practitioner of the organizational learning disciplines.

Senge, Peter, Art Kleiner, Charlotte Roberts, Richard Ross, George Roth, and Bryan Smith.  The Dance of Change. New York:  Doubleday, 1999.

Stone, Douglas, Bruce Patton, and Sheila Heen.  Difficult Conversations:  How To Discuss What Matters Most.  New York:  Viking, 1999.  A Getting To Yes style book that builds on key ideas from the domain in which Action Design works.

Torbert, William. The Power of Balance:  Transforming Self, Society, and Scientific Inquiry.  Newbury Park, CA:  Sage, 1991.