Learning Pathways
A model for learning
 The Model• Context: Everything outside of us that affects how we approach situations, for example, our role, the business we’re in, how we’re rewarded, the unwritten “rules of the game,” and so on.• Action Model: The stock of knowledge we use to understand and act in the world. This knowledge is both tacit and explicit. • Framing: Our spontaneous, intuitive understanding of a particular situation, leading us to experience the situation in a certain way. • Acting: The actions we take in a particular situation
as we understand it.
Learning along Different Pathways• Re-acting: Improving a poor result by doing different things from the same frame of reference. This pathway leaves intact the way we framed the situationand those aspects of our models and contexts that informed that framing. • Re-framing: Altering our spontaneous, intuitive
understanding of a situation. To see the situation, our task, and
ourselves in relation to others differently. • Re-designing: Transforming those aspects of our action model or our context that lead us to frame situations in ways that systematically produce undesired results. Sustained fundamental change across situations requires redesign. • Getting on the pathways: Reflecting publicly on
how we produce undesired results. What did we do or say, and what
were we thinking and feeling? |
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